From Feedback to Action with Triage & Backlog
Listening to your team is the first step—taking action is where the magic happens. Today, we’re launching a completely redesigned workflow to help you manage team feedback with more focus, better collaboration, and zero "feedback amnesia."
1. Speed through your Triage
Stop feeling overwhelmed by a long list of new comments. Our new Triage screen allows you to process new items one by one in seconds:
Keep it for your Backlog if it needs a plan.
Dismiss it to the Timeline if it’s just for information.
Reply immediately for quick wins.
Pro-tip: Use your arrow keys to fly through your Triage even faster!
2. A Strategic Action Backlog
Everything you "Keep" is now organized in a dedicated Backlog. This is your team-to-do list where nothing falls through the cracks.
Track Status: Move items from To Review to In Progress and finally Resolved.
Deep Dive: Open any item to see the full context, mood trends, and history in one focused workspace.

3. Private Manager Collaboration 🔒
Some feedback needs a bit of internal alignment before you respond. You can now start Private Discussions directly inside any Backlog item.
4. Close the Loop, Your Way
When you're ready to act, you have more than just a text box. From the Backlog, you can now:
Post a Reply to the team.
Send a Kudos to celebrate positive vibes.
Launch a Poll to gather more data on the topic.
We built these features to make your life as a manager easier, and we’d love to hear how they’re working for you.
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Take action on feedback
As a user, I can select some feedback and create action items to follow up on something happening, so that I can practically improve the working environment of the team and enter a Continuous Improvement process.
I have access to a dedicated space to organize saved feedback and discuss next steps privately with your fellow managers using @mentions.
